At Personal Capital our highest priority is keeping your financial data safe and secure. Your data is stored at a PCI-compliant data center that uses the same secure AES 256-bit encryption in use at major banks and financial institutions worldwide. We perform regular 3rd party security audits, and use RSA, Verisign and other industry state of the art security solutions and practices to protect our site.
Electronic and procedural safeguards include the use of a unique user name and a password. For an extra measure of security we include device authentication that controls who can access your account, and on what device. Each and every device that links to your account is first authenticated by you, either with a phone call or by email. Before you can access your account on a new computer, tablet, or smart phone, you'll receive an automated phone call or email asking to confirm your identity, and approve the new device.
Please use your Personal Capital Mobile application to recover your PIN.